Ubisoft clarifies that inactive accounts for purchased games will not be deleted

Ubisoft confirmed that no “inactive” accounts will be deleted, which would result in the permanent deletion of digitally purchased games. A screenshot circulated over the weekend Twitter — now, x – An email was displayed advising that Ubisoft has temporarily suspended a user’s UPlay account for being inactive for an extended period of time and will permanently close it within the next 30 days unless the user cancels it. The email included a link to unlock it, which usually sounds like a red flag, but Ubisoft’s official support team replied, confirming that the email was legitimate and that users could avoid account closures by logging into their accounts within 30 days of receiving the email. Even the Terms of Service state that Ubisoft accounts can be terminated if they are inactive for more than six months.

In a comment on this IGNHowever, Ubisoft has now confirmed that it has deleted several inactive accounts “for many years” in line with the EU’s General Data Protection Regulation (GDPR) to limit how long a company can store user information. The company claims that “to date” it has never deleted accounts that have been inactive for less than four years, adding that logging into non-Ubisoft affiliated platforms such as e.g steam can also prevent the account from being deleted. personal computer Gamers generally prefer to have most if not all of their games on Steam, which also serves as their place to play Ubisoft games, despite the extra step required to connect it to the UPlay/ Ubisoft Connect apartment However, what had people panicking was the idea of ​​permanently losing access to their purchased titles and in-game items, which the company has now clarified will not be affected.

“In any case, before the deletion is final, the player will be offered three emails over a 30-day period asking them to restore their account,” the statement said. “Furthermore, if the user attempts to log in during the 30-day window, they will automatically receive a warning and a link to reactivate their account.” It would still be a good idea for Ubisoft to update it Terms of Use, which at the time of writing still mentions the six-month deadline. The criteria also takes into account the total gaming activity since the creation of the Ubisoft account, which corresponds to the hours spent playing the game on Steam.

Elsewhere, reports from late June indicated that Ubisoft was planning a remake of the 2013s Assassin’s Creed IV: Black Flag, which on first launch traded the stealth and assassination formula for a more daring pirate story and naval warfare at its core. A team from Ubisoft Singapore, which has long been involved with Assassin’s Creed’s marine technology, is instrumental in the reboot, which is still in its early stages and will be out for “a few years”. It’s now his other highly anticipated pirate game skull and bones has been stuck in development hell for a long time and reveals yet another one Reveal trailer during the Ubisoft Forward Event that took place last month. A closed beta for this is planned from August 25th to 28th.