CHICAGO, IL January 13, 2023 /24-7press release/ — If you want to create a new Twilio account, you can do so Try it for FREE.
What features do you get on Sociocs after connecting your Twilio account?
– SMS inbox for two-way text messages that can be shared by multiple team members.
– Send personalized bulk SMS/texts from contact lists or ad hoc files.
– Send bulk SMS/Texts from an alphanumeric Sender ID in the countries where it is supported.
– Support for bulk SMS/text marketing campaigns using Twilio Messaging Services.
– Automatic messaging to repeatedly send bulk messages from any API source. If your customer platform doesn’t offer APIs, we can also create an API for you using Robotic Process Automation (RPA).
– Click to Chat by Text plugin for your website.
– Send single messages with Outbound Compose and reply to incoming messages from your customers.
– API to initiate conversations from your existing application.
– Voice call transfer from SMS phone number to your regular business number.
– Flag a conversation for future follow-up.
– Download a conversation transcript to save in another system.
– Receive voicemails (with transcribed text) for your existing business phone in the same inbox. If you prefer, you can start a text conversation with the caller.
Additional Benefits
1. Twilio limits the number of messages you can send at one time. With Sociocs, you don’t have to worry about those limitations. Our software takes care of the load balancing to ensure all messages are delivered.
2. Once you’ve connected your Twilio number to Sociocs, you can also add a web chat button to your website that converts visitor requests into an SMS-based conversation. This saves you the hassle and expense of a live agent or the need for a chatbot, and your customers get more convenient and personalized support.
Check out our related articles:
The importance of SMS in customer communication
Twilio Bulk Text/SMS Marketing with Sociocs
Click here to chat via text/sms
What is 10DLC for Business Text Messaging?
SMS is a powerful tool that can be used effectively to reach customers and increase your company’s customer engagement. To streamline your customer service efforts across multiple channels, including SMS, choose the sociologists Inbox that effectively brings all communications together in a single place. It’s totally FREE!
Don’t hesitate to reach out to us at [email protected] by asking.
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