Facebook parent Meta Platforms plans more layoffs to be announced in multiple rounds over the next few months, which could match last year’s 13 percent job cuts, the Wall Street Journal reported Friday, citing people familiar with the matter .
Meta laid off 11,000 employees four months ago and would be the first big tech to announce a second round of mass layoffs.
The first wave of fresh cuts would be announced next week and is likely to hit non-technical positions hardest, according to the report.
The company is also expected to shut down some projects and teams related to these cuts, the report added.
Meta did not immediately respond to a Reuters request for comment.
In other news, Meta Platforms said Friday it is exploring strategic alternatives for customer service companies customer which it acquired in a process that ended last year.
“We are currently evaluating strategic alternatives for Kustomer and will continue to support Kustomer’s product and customer base throughout this process,” he said Facebook the owner said in a statement emailed to Reuters, without giving further details on the alternatives.
The Wall Street Journal, which first reported the news on Friday, said Meta plans to sell Kustomer to refocus on its core business, citing the company and people familiar with the proposed deal.
Kustomer sells CRM software for businesses to communicate with consumers via phone, email, text messages, Whatsapp, Instagram and other channels. It had seen a surge in usage during the COVID-19 pandemic.
Meta has made the decision to focus on its fastest-growing business messaging offerings, including monetization capability for WhatsApp, given the company’s “efficiency” efforts, the company said.
© Thomson Reuters 2023
