Her role at Teleperformance is marked by her responsibility for thousands of agents and sites worldwide, including managing global clients across diverse locations, from Spain to India.
PALM COAST, FL, May 01, 2024 /24-7PressRelease/ — Keyonna L. Taylor has been selected for inclusion in Marquis Who’s Who. As in all Marquis Who’s Who biographical volumes, individuals profiled are selected on the basis of current reference value. Factors such as position, noteworthy accomplishments, visibility, and prominence in a field are all taken into account during the selection process.
Mrs. Taylor has established herself as a prominent figure in the field of technology, customer experience and strategic management, being interviewed by market analysts such as NelsonHall and individual global household brands. She currently serves as the executive vice president of client solutions at Teleperformance, a global digital business services company that provides services for technical support, debt collection, sales, retention, customer relationship management, content moderation, and communication, and innovative solutions such as AI. She oversees the management of leaders and clients to ensure successful outcomes. With a career spanning more than 25 years, Mrs. Taylor has honed her expertise in managing global teams and deliverables, ensuring that each client receives consistent and high-quality service from a single point of contact. Her role at Teleperformance is marked by her responsibility for thousands of agents and sites worldwide, including managing global clients across diverse locations, from Spain to India.
In addition to her position at Teleperformance, Mrs. Taylor works as the chief executive officer at First30seconds, through which she serves clients as a life coach and business consultant. She is also founder and CEO of U-Designed, where her passion is creating beautiful and efficient spaces where her clients feel comfortable and productive. Other leadership roles to her credit include her tenure as a senior customer success manager at Atlassian, SolarWinds, and Serenova, beginning in 2017. She previously worked for ClearDATA as a consultant and program manager. She also served as the vice president for the R.I.S.E. | Employment Resource Group, at Rackspace, where she held a number of titles ranging from AR specialist to enterprise account manager. Throughout her early career, Mrs. Taylor accrued experience as an investment consultant at TD Ameritrade from 2006 to 2008.
Mrs. Taylor’s professional journey is complemented by her academic background, which includes completing accounting coursework at Metropolitan Community College in 1997. She also earned qualifications that have contributed to her professional development, including various certifications through LinkedIn, SolarWinds, and Amazon. In accounting for her success, Mrs. Taylor attributes an unwavering motivation for breaking limits and the inspiration drawn from influential figures in her life, including her hardworking grandfather and supportive husband.
Beyond her professional endeavors, Mrs. Taylor finds fulfillment in personal pursuits that contribute to her well-rounded lifestyle. She is passionate about health and wellness, which is reflected in her enjoyment of traveling and exercise. Looking toward the future, Mrs. Taylor aspires to buy more land to build homes and delve into opportunities that empower others with employment prospects. Her desire to create a lasting legacy is driven by a commitment to contribute positively to those who become part of that journey.
About Marquis Who’s Who®:
Since 1899, when A. N. Marquis printed the First Edition of Who’s Who in America®, Marquis Who’s Who® has chronicled the lives of the most accomplished individuals and innovators from every significant field of endeavor, including politics, business, medicine, law, education, art, religion and entertainment. Marquis celebrates its 125th anniversary in 2023, and Who’s Who in America® remains an essential biographical source for thousands of researchers, journalists, librarians and executive search firms around the world. Marquis® publications may be visited at the official Marquis Who’s Who® website at www.marquiswhoswho.com.
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