His extensive knowledge has been shared through his authored works, such as “Mastering Customer Value Management: The Art and Science of Creating Competitive Advantage.”
LOUISVILLE, CO, September 11, 2024 /24-7PressRelease/ — Raymond E. Kordupleski has been included in Marquis Who’s Who. As in all Marquis Who’s Who biographical volumes, individuals profiled are selected on the basis of current reference value. Factors such as position, noteworthy accomplishments, visibility, and prominence in a field are all taken into account during the selection process.
With a rich background in the telecommunications industry, Mr. Kordupleski leads Customer Value Management, LLC, a company that aids businesses in comprehending and implementing customer value management programs. His pioneering work in understanding the global importance of customer value management has led to market research and consultation in over 30 countries, including the United States, Canada, Mexico, Brazil, China, England, Australia, New Zealand, Fiji, Vietnam, and India. His extensive knowledge has been shared through his authored works, such as “Mastering Customer Value Management: The Art and Science of Creating Competitive Advantage.”
During the early stages of his career, Mr. Kordupleski gained valuable expertise as the director of customer satisfaction for AT&T, through which he forged valuable strategic partnerships and worked with major clients such as Chase Bank and Telecom New Zealand. Throughout the 1990s, numerous companies were involved in benchmarking to pinpoint best practices, which made them eager to benchmark his work. In addition to his work with AT&T, Mr. Kordupleski was an Adjunct Professor and frequent lecturer for the University of Montana.
Mr. Kordupleski, an expert in his field, earned a Bachelor of Science in electrical engineering from the University of Illinois at Urbana-Champaign in 1967. He furthered his professional knowledge by completing an MBA at Loyola University-Chicago. His commitment to staying abreast of changes in the field is evident in the affiliations he has had with the American Marketing Association, the American Management Association, The Conference Board, the Finnish Quality Association, and the New Zealand Organization for Quality.
Mr. Kordupleski’s professional achievements have been recognized through his outstanding service with the Management and Marketing Advisory Board of the Univesity of Momtana’s Gallagher School of Business. While his career has been filled with highlights, he takes the most pride in his ability to convey the significance of leveraging the understanding and professional use of customer data to corporate leadership.
Though hard work and dedication have brought him far in his career, Mr. Kordupleski credits his success to helping business leaders grasp a company’s true purpose: enhancing the quality of life through its products and services. He frequently recalls a quote from Einstein: “Try not to become a person of success; rather, become a person of value.” Within the coming years, Mr. Kordupleski intends to continue guest lectures at universities and collaborations on joint articles with professors or scholars.
About Marquis Who’s Who®:
Since 1899, when A. N. Marquis printed the First Edition of Who’s Who in America®, Marquis Who’s Who® has chronicled the lives of the most accomplished individuals and innovators from every significant field of endeavor, including politics, business, medicine, law, education, art, religion and entertainment. Who’s Who in America® remains an essential biographical source for thousands of researchers, journalists, librarians and executive search firms around the world. The suite of Marquis® publications can be viewed at the official Marquis Who’s Who® website, www.marquiswhoswho.com.
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