Make AI work smarter, not harder for employees

The launch of the AI Opportunities Action Plan shows the UK’s commitment to making AI work for everyone. Powering the tools we use to communicate, the platforms that help us collaborate, and the systems driving vital business decisions, AI’s ability to transform productivity and simplify operations is both significant and proven. Yet, this impact isn’t always felt across the board. For many organizations and individuals, the way AI is being implemented means it often falls short and sometimes outright misses the impact it promises to deliver.

In the push to adopt AI, businesses have often focused on adding tools rather than integrating them. The result is disconnected systems that create unnecessary friction. While 96% of C-Suite executives believe AI drives productivity, 77% of employees find it complicates workflows, only making work harder and falling short of expectations. Too often, AI is treated as an isolated feature or add-on, operating independently of the workflows it’s meant to improve.