Microsoft investigates ‘network issue’ after users report outages

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Microsoft said it was investigating an issue that caused its email and video conferencing tools to go down for thousands of users early Wednesday.

The tech giant reported “Issues affecting multiple Microsoft 365 services,” including the Outlook and Microsoft Teams services that serve many businesses. Just before 5 a.m. Eastern time, it said it had “narrowed down the problem to a network configuration issue” and was working on a fix.

“We have identified a potential network issue and are reviewing telemetry to determine next troubleshooting steps,” it said.

Microsoft on Tuesday announced its latest quarterly results and reported on its slowest growth in six years, with profit down 12 percent and revenue up 2 percent year over year; both numbers fell below Wall Street expectations.

The enterprise announced last week that it would lay off 10,000 employees, less than five percent of its payroll.

This is an evolving story. Check for updates again.

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