The impact of AI and deepfakes on identity verification

In the digital landscape, where identities are woven into every aspect of our online interactions, the emergence of AI-driven deepfakes has become a disruptive force, challenging the very essence of identity verification. In navigating this ever-evolving terrain, CIOs and IT leaders must dissect the intricate interplay between emerging technologies and their profound impact on the integrity of identity management processes.

Online identity verification today consists of two key steps. Firstly, a user being asked to take a picture of their government-issued identity document, which is inspected for authenticity. And secondly, the user being asked to take a selfie, which is biometrically compared to the picture on the identity document. Traditionally only used in regulated know-your-customer (KYC) use cases such as online bank account opening, identity verification is now used in a range of contexts today from interactions with government services, preserving the integrity of online marketplace platforms, employee onboarding, and improving security during password reset processes.